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FAQ
What are Benefit Cards and what advantages do I get?
Benefit Cards are digital cards that offer exclusive discounts and benefits at various locations – typically connected to a specific destination, region, or event. In the context of Istria (Croatia), the Benefit Card is designed for tourists and locals to save money and enjoy even more of what the region has to offer.
What types of Benefit Cards are available, how long are they valid, and how much do they cost?
There are two types of these digital cards:
Silver Benefit Card – valid for 14 days, price: €35
Gold Benefit Card – valid for 6 months, price: €45
What discounts do the Silver and Gold Benefit Cards offer?
ACCOMMODATION
Butique Hotel Paradiso
Accommodation – bed & breakfast: 12%
Hotel bar: 5%
Tennis: 10%
Vita Mia Camp
Mobile home accommodation: 10%
Note: valid between 25.04 – 10.06 and 10.09 – 25.09
Camp Dvor
Mobile home accommodation: 10%
Glamping tent accommodation: 10%
Note: valid from 01.03 – 30.06 and 20.08 – 31.10
ATTRACTIONS
Grotte – Baredine Cave
Baredine Cave + Tractor Story package (2 people): 15%
(Cardholder pays full ticket for the Cave, Tractor Story and Gallery included for free)
Karting Motodrom
Main track (10 min): 10%
Family track (10 min): 10%
Mini track (10 min): 10%
Note: discount not valid on promotional items (e.g. 1+1 free)
Skyfox Adventure Park
Entry ticket: 10%
Note: reservation required for groups over 10 people
Istra Adventure (Rovinj & Barban)
Quad Safari 2h: 10%
Buggy Safari 2h: 10%
Buggy Family 2h: 10%
Notes: minimum 2 vehicles per tour, booking required
Kristofor Boat Excursions
Fish picnic with Kristofor boat: 10%
Panorama & Dolphins with Kristofor boat: 10%
Panorama & Dolphins with Fjera boat: 10%
Morning Panorama (among 20 islands): 10%
Note: max 6 tickets per card, inquire before arrival
Kringa Adventure Park
10% off tickets
Medieval Theme Park
Family tickets: 10%
Group tickets (>10 people): 15%
Note: reservation required
Sailing School 360
Day sailing – full-day trip: 10%
Day sailing – half-day trip: 10%
Prodan Truffles
10% off truffle hunting experience
10% off Prodan truffle products
Kadum Winery
Wine tasting: 10%
Wine purchase: 10%
Puli Pineta Tavern
5% discount – two times
Who are the Benefit Card partners?
A full list of partners and benefits is available on our official website:
🌐 www.benefit-cards.com
How can I purchase a Benefit Card?
You can easily purchase your Benefit Card through our website:
🌐 www.benefit-cards.com
How do I activate the Benefit Card?
The card is activated the moment you use your first discount with one of our partners. From that moment, the card’s validity period begins.
How do I use the Benefit Card?
Both cards are used in the same way:
Purchase your card through the official website.
Check your email – you’ll receive a message with a personal link to your digital card and the list of all benefits.
Access and show the card – open it via the link and present it at the venue (restaurant, attraction, winery, etc.).
Confirm usage – click the “Use” button or let staff scan the QR code to confirm the discount.
I can’t find my login details. Who should I contact?
If you've lost or forgotten your login details, contact us at:
📧 help@benefit-cards.com
Can I cancel my card purchase for free?
Yes. You can return a purchased digital card free of charge within 30 days, provided it hasn't been activated.
A refund will be issued within 15 days from the date of purchase.
If the card has already been used, a refund is not possible. In that case, contact us at:
📧 help@benefit-cards.com
Can I receive an R1 or VAT invoice for the purchase?
Yes, you can request an R1/VAT invoice, but you must mention this during registration.
Will the list of partners and benefits grow?
Yes! The list of partners and benefits is continuously expanding as we establish new partnerships.
Currently, the card applies to Istria, but we’re expanding soon to Zagreb and Dalmatia – stay tuned for updates!
What should I know about using the digital card?
The digital Benefit Card is assigned to the individual who purchased it.
This can be verified by presenting a personal ID document.
Can I use multiple discounts with different partners on the same day?
Yes, you can use multiple discounts with different partners within the network on the same day.
How can I check if my card is still active?
You can check the status of your card via the "My Cards" link or by contacting us at:
📧 help@benefit-cards.com
Can I lend my digital card to someone else?
No. Benefit Cards are personal and non-transferable. Only the person whose name is on the card may use the benefits.
However, you can use the card for your family if you are present with them during its use.
What personal data do you collect?
We only collect basic data required for registration.
All data is protected in accordance with GDPR regulations.
Where can I send feedback or a complaint as a Benefit Card user?
The best way to contact us is via email:
📧 info@benefit-cards.com